Privacy Policy

Welcome to Karville ("we", "our", "us"). We are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your information.

1. Information We Collect

We may collect the following types of personal information:

• Name and Contact Details
• Phone number
• Location details
• Vehicle information (make, model, year, condition, etc.)
• Any other information you provide while using our services

2. How We Use Your Information

We use your information to:

• Provide car selling and scrap services
• Evaluate and process your vehicle details
• Contact you regarding your request
• Send One-Time Passwords (OTP) for identity verification via SMS
• Improve our services and user experience

3. SMS & Mobile Privacy (Twilio Compliance)

By providing your phone number, you consent to receive SMS messages from Karville for OTP verification and service-related communication. Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, misuse, or disclosure. Your phone number is used strictly for the functional purposes of your account and service requests.

5. Your Rights

You may request access to your data, request correction or deletion, or withdraw consent for communication at any time.

6. Contact Us

If you have any questions, please contact us at:
Email: info@karville.com
Phone: +1 301-417-0136